Pricing:

All prices are subject to change without notice. All items will be shipped at current prices unless discussed prior to shipping. Customers are encouraged to call or check web site for the latest prices. Prices with "ND" are not eligible for discounts. Van Steel offers Forum Member, NCCC, NCRS and other approved clubs a discount. Discounts are based off of the Van Steel published MSRP prices. Dealer and Warehouse Distributor pricing is only available to qualified to automotive service and/or retailers.



Payment:

American Express, Discover, Master Card and Visa credit cards are accepted forms of payment. Van Steel does not ship orders COD. Personal Checks may be accepted on Pre-Paid sales.


Van Steel receives payment when parts ship and as they ship unless specified otherwise by the customer or if the order is placed online. Online orders are prepaid but do not move orders to the top of the backorder list. Backorders are filled by date first and foremost.

Returns and Exchanges:

Advanced notice for returned merchandise must be given and approved prior to returning to Van Steel. All returned merchandise must be accompanied with a copy of the invoice. Exchanges are eligible in the first 30 days and must be unused. Approved returns are subject to a 20% restocking fee. All return credits are applied to future purchases. Racing and/or specialty components are not eligible for return. All shipping costs for returns are the responsibility of the customer.



Core Refunds:

Core refund policy has been changed as for 2013. Because both the quality and quantity of used rebuild-able parts (cores) is diminishing, Van Steel is requesting a faster/quicker return policy, with the hope to provide you the customer with a quality, reasonably priced component in a timely manner. All cores must be returned to Van Steel within 30 days of the invoice date to be eligible for full refund. Beyond 30 days, a 50% late fee may be assessed unless noted otherwise. The core refund is based upon the rebuild-ability of the core. Dimensional exactness and surface smoothness are part of the refund criteria.



Warranty:

Warranty of parts and services purchased from Van Steel is limited to the replacement the defective part only. Van Steel DOES NOT cover the replacement labor, shipping, and/or subsequent damage, injury or related expenses caused by the component. Van Steel components are made of high quality and craftsmanship to reduce failure. Van Steel warranties the fit, finish and makes every effort to insure the best valued components.



Security & Privacy Policy:

We do not sell, rent or trade customer names, addresses or e-mail addresses with any other company. We may use the information for notifying our customers. Our orders are processed through Authorize.Net LLC.



Authorize.Net LLC a leading provider of payment management and risk management services to hundreds of thousands of online businesses around the world, privacy and data protection are of the utmost importance to CyberSource Corporation and its subsidiaries, including Authorize.Net LLC, CyberSource Ltd., CyberSource NI Ltd., CYBS Singapore Pte Ltd., CyberSource K.K., and other subsidiaries (collectively "CyberSource"). This Privacy Statement for CyberSource ("Privacy Statement") details the company's policies with respect to the handling of personally identifiable information ("Information") submitted by the reader of this Privacy Policy ("You") or otherwise collected by CyberSource via the company's website or in the course of providing services to CyberSource's customers. CyberSource will use and disclose Information only in accordance with the terms of this Privacy Statement.