SMS Privacy Polilcy

Van Steel SMS Privacy Policy

Effective Date: 07-30-2025

Van Steel values your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you enroll in our SMS messaging program.

Information We Collect

  • When you opt in to receive SMS messages from Van Steel, we may collect:
  • Your mobile phone number
  • Your name (if provided)
  • Information related to your vehicle preferences, orders, or consultations

We collect this information solely to communicate with you regarding Van Steel’s products, services, and account-related updates.

How We Use Your Information

  • We use your information to:
  • Send order confirmations, shipping updates, and service reminders
  • Notify you about consultations, product support, or changes to your account
  • rovide information about Van Steel suspension products and services

We do not sell or share your personal information with third parties for marketing purposes.

Opt-In Process

To join our SMS program text START to727-561-9199 from your mobile device.

  • by texting START you;
  • Consent to receive recurring automated SMS messages from Van Steel
  • Understand message frequency may vary based on your activity (typically 1–10 messages per week)
  • Acknowledge that message and data rates may apply, depending on your carrier

This opt-in method is keyword-based only — Van Steel does not collect SMS opt-ins via website form submissions or external lead generation pages.

Message Frequency & Content 

  • Messages may include:
  • Order status updates
  • Appointment or consultation reminders
  • Product support and customer care messages
  • Limited-time offers or updates relevant to your account

Some messages are automated; others may be sent by Van Steel staff in response to customer inquiries.

Opt-Out Instructions

  • To stop receiving messages:
  • Text STOP at any time
  • You will receive a final message confirming your removal from the SMS program

After opting out, no further messages will be sent unless you re-enroll.

Help & Support

Standard message and data rates may apply.

Data Security

We use industry-standard safeguards to protect your data from unauthorized access or misuse.

Policy Updates

We may update this policy periodically. Changes will be posted at: https://www.vansteel.com/sms-privacy-policy

Contact Us

If you have any concerns or feel that we are not abiding by this policy, please contact:
Van Steel
Phone: 727-561-9199
Email: vettes@vansteel.com
Website: https://www.vansteel.com/